Returns
We offer a 30-day free return policy.
You have 30 days from the date of delivery to request a return. To be eligible for a return, items must be unused, unopened, and in their original packaging.
Due to the nature of our products (consumable health and wellness items), we cannot accept returns of opened or used products for health, safety, and hygiene reasons.
To start a return, please contact us at:
Please include your order number and full name in your request.
Once your return is approved, we will provide instructions on how to send your item back. Return shipping is free where applicable.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval status.
If approved, your refund will be processed to your original payment method within a few business days.
Damaged, Defective, or Incorrect Items
We want to ensure you receive your order in perfect condition. If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
Please include:
We will resolve the issue quickly, which may include a replacement or full refund.
Exchanges
We do not offer direct exchanges. If you would like a different product, please return your eligible item and place a new order.
Order Changes or Cancellations
Orders can only be changed or cancelled shortly after they are placed. Once an order has entered the fulfillment process, we may not be able to modify or cancel it.
Please contact us as soon as possible if you need assistance.
Contact Us
If you have any questions about your order, shipping, or our products, our support team is here to help.
📧 Email: teams@circularlife.shop
We aim to respond within 24–48 business hours.
Please include your order number and full name so we can assist you as quickly as possible.
Thank you for choosing Circular Life.